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How rusuntoto Protects Your Personal Data

At rusuntoto, every piece of information you share — from your account registration details to payment transactions via DANA, OVO, GoPay and QRIS — is handled under a…

Encrypted account dataDANA, OVO, GoPay, QRIS transaction privacyNo third-party data salesData deletion on requestIndonesia-region data handling
rusuntoto How rusuntoto Protects Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Our Privacy Team Directly

Questions about how your data is stored, requests to correct inaccurate information, or formal deletion requests can all be directed to our privacy support team.

Live Chat Open the chat widget on any page of rusuntoto to reach a privacy-trained support…
Email Privacy Request Send a written data request — correction, access or deletion — to our dedicated…
Account Settings Panel Log into your rusuntoto account, navigate to Settings › Privacy, and submit a data-management…
HOW WE HANDLE DATA

Six Pillars of Our Data Handling Practice

From the moment you open an account to the day you request deletion, rusuntoto applies consistent data-management practices across all services — including slot sessions, VIP Baccarat tables, and all DANA, OVO…

Data Collection Scope

We collect only what is necessary to run your account: registration details, payment method tokens for DANA, OVO, GoPay and QRIS, device identifiers, and gameplay session timestamps. Nothing beyond operational necessity.

Cookie and Tracking Policy

Our site uses session cookies to keep you logged in and analytics cookies to measure page performance. You may adjust cookie preferences via the consent banner shown on your first visit; essential cookies cannot be disabled.

Account Security Measures

Passwords are stored as salted hashes; payment tokens are encrypted at rest using AES-256. Two-factor authentication is available under Settings › Security — we strongly encourage you to activate it on your account.

Data Retention Timeline

Active account data is retained for as long as your account remains open. After account closure, transaction records are held for five years in compliance with financial record-keeping obligations, then permanently deleted.

Third-Party Data Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS), game-studio providers necessary to deliver your session, and fraud-prevention services. All third parties are contractually bound to our data-protection standards.

Your Right to Request Changes

You may request to view, correct or delete your personal data at any time through the Account Settings panel or via our privacy email. Eligibility for full deletion depends on local law and any pending transaction holds.

Common Questions About Your Privacy at rusuntoto

These are the questions our support team receives most often about data handling, cookies, account security and the rights you hold over your personal information. If your question is not listed here, reach the privacy team via live chat between 08:00 and 23:00 WIB.

We collect your full name, email address, phone number, date of birth and the payment method identifiers linked to DANA, OVO, GoPay or QRIS. We also log device type and session timestamps for security verification.

No. We do not sell, rent or trade your personal information to unaffiliated parties for marketing. Data is shared only with payment processors, game providers and fraud-detection services strictly necessary to operate your account.

After account closure, transaction and identity records are retained for five years to meet financial compliance obligations. After that period, all remaining personal data is permanently and irreversibly deleted from our systems.

Yes. Submit a data-access request through Settings › Privacy or by emailing our privacy inbox. We will compile and deliver a full data export within five business days. Your right to access depends on local law.

Log into your account, go to Settings › Privacy, and select 'Request Data Deletion'. Alternatively, contact us via live chat or email. Full deletion is processed within 10 business days; eligibility depends on local law and pending transactions.

We store only tokenised payment identifiers — never your full wallet credentials or PIN. The actual transaction is processed directly by the respective payment rail. These tokens are encrypted at rest and never exposed in plain text.

Contact our privacy team immediately via live chat (08:00–23:00 WIB) or email. We will acknowledge your complaint within 24 hours and open a formal review. You also retain the right to escalate to the relevant Indonesian data-protection authority.